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Category Archives: Press Releases

RFI Technology Solutions & S-5! Partnership Announcement

RFI Technology Solutions & S-5! Partnership Announcement

RFI Technology Solutions are proud to announce our new partnership with S-5!

With a global portfolio of metal-roof solar arrays made in the USA, S-5!’s products have revolutionised the metal roofing industry for over 28 years.

This partnership only strengthens RFI’s solar solution offering to the Australian marketplace. 

Having a strong alignment between our businesses S-5! provides high-quality and well-engineered metal-roof solar products.

We are excited to bring S-5! on as they continue to expand their presence throughout APAC.

If you would like more information about the partnership, please call 1300 000 734 to speak to our Customer Experience Team.

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New Solar Connectivity Solution

Introducing 4G SIM & MODEM Bundle Packs

RFI Technology Solutions new 4G SIM & Modem Bundle Packs allow for a quick, simple and easy install that will ensure your client has immediate access to their solar monitoring portal.

With configuration completed inside the box, the modem can be plugged in and connected to 3G and 4G networks in minutes.

This makes our Solar Connectivity Solution perfect for those commercial, industrial or off-grid solar inverter connections where Wi-Fi or hard-line ethernet connectivity is impractical and not a feasible option.

Simple, Quick, Connected!

 

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Low PIM Base Station Antenna Upgrade to 4.3-10

Improving Low PIM Base Station Antennas

RFI Technology Solutions has begun upgrading all low PIM base station antennas to 4.3-10 connectors. Designed to provide improved PIM ratings, the 4.3-10 connector provides increased reliability in a compact, easy to install connector.  RFI is the first Australian PMR antenna manufacturer to supply antennas with 4.3-10 connectors.

From August 2020, all UHF Corporate Collinears and Exposed Dipole Array series antennas will be shipped with 4.3-10 connectors. Over the coming year, the connector upgrade will be implemented on the UHF Meander range and the VHF and 800MHz range Corporate Collinears and dipoles.

As part of the upgrade, RFI also stocks a range of adaptors (DIN and N) and 4.3-10 terminations for most common cable, as well as jumper cables, lightning protection and ASM couplers.

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RFI Services Update Victorian Stage 4 lockdown

Message from our CEO Scott Magee

With Stage 4 lockdown coming into effect last night for the Melbourne Metro area, this has presented new challenges to provide an ‘as normal’ service for our customers.

RFI continues to be guided by Federal and State Health authorities and will be responding appropriately to the government guidelines and updates. So whilst we are on alert and watch this situation very closely, at this stage and based on the guidelines provided, we are still able to keep our doors open and business operating in all facilities, albeit with many of our staff now working from home.

In summary:

  • With our central distribution centre being located in Sydney we are able and will continue to ship goods throughout Australia.
  • Our Melbourne manufacturing facilities will continue to operate as ‘open for on-site work with a COVID Safe Plan’. This defines us as a permitted work premise under the latest directions provided by the Victorian Government.
  • We have implemented additional precautions throughout all our facilities to ensure the safety of our staff and our customers across the country.
  • The general COVID environment has and will disrupt the general supply chain, so we have been working closely with our suppliers to reduce any impact to the supply of our products.

We will continue to monitor the situation and follow the directions provided by the authorities. If anything changes from the above we will provide you with further updates accordingly.

RFI will always endeavour to ensure you have the latest information regarding your orders as and when we know, but recommend that you, a valued customer of RFI, regularly check in with your RFI Sales Representative around your specific inventory needs.

Our Sales and Customer service staff will be in contact on a regular basis and we hope that this contact will alleviate some of the risk that may come with potential supply chain delays.

Scott Magee
CEO

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Introducing the DSPbR® Edge with TRex

Introducing the DSPbR® Edge with TRex

In-Building UHF Repeater with Trunking Extender (TRex) for Critical Public Safety Communications

Extend your public safety radio network coverage indoors seamlessly, quickly and affordably

• Extend your existing public safety radio network coverage to critical indoor public areas

• Keep your public safety personnel connected and safe in indoor operations

• Compact and cost effective with minimal infrastructure requirements

The DSPbR® Edge with TRex

The DSPbR® Edge with TRex repeater is the newest member of the RFI rebroadcast product family. It provides a cost effective and flexible solution to enhance indoor public safety radio coverage, without compromising the network performance. Flexible deployment options and scalable configurations are available. The Edge requires minimal infrastructure and on going maintenance.

• Smashes the cost barriers for extending public safety radio networks indoors

• Minimises CAPEX and ongoing OPEX

• TRex enables simplified deployment with minimised intra-system isolation design requirements

• TRex provides excellent user experience offering smooth outdoor to indoor transition and rectified border zone coverage degradations

• Designed and manufactured in Australia

• TRex software patent pending

Complete the enquiry form below to learn more about the DSPbR® Edge and have a local RFI Representative contact you.

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We’re committed to your privacy. RFI uses the information you provide to contact you about the DSPbR® Edge. We may also send occasional communications about products, services and relevant content. You can unsubscribe from these easily at any time.

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RFI Partners with Syntony‐GNSS to Bring Underground Location and Navigation Coverage Solutions to ANZ

RFI Technology Solutions has announced today they are partnering with Syntony‐GNSS to address underground GNSS positioning, navigation and timing (PNT) solutions under increasing demand with the burgeoning underground infrastructure being built throughout Australia and New Zealand. The Syntony‐GNSS PNT solution will plug the gap in GPS/GNSS/RNSS underground coverage in road, rails and transport tunnels.

Syntony’s patented SubWAVE/SubWAVE+ solutions expands the GPS/GNSS coverage to underground areas enabling accurate location information to be received by standard GPS/GNSS receivers such as those already in smartphones, navigation systems in cars and other road and rail vehicles, and increasingly in communications devices used by emergency services and other critical industries for operations and safety. The system operates by broadcasting synthetic location specific GPS/GNSS signals through existing or new leaky feeder antenna cables in underground environments.

Syntony GNSS is a leader and expert in the design and manufacture of GNSS systems and RFI has well established credentials in Wireless coverage Solutions which include significant experience in the design, system integration, deployment and support for underground and confined spaces applications.

RFI is the leader in wireless coverage solutions for tunnel and underground communications, and the addition of the SubWAVE/SubWAVE+ solution now provides a complete critical network coverage solution for the emergency services and transport industries and their increasing reliance on location and navigation services (e.g. GPS/GNSS) in daily operations.

President of Syntony GNSS, Joel Korsakissok, said, “We were very pleased to form a partnership with RFI. Their local knowledge and experience in ANZ, together with their dedicated installation, commissioning and support teams complement our flexible and world leading solutions.”

RFI CEO Scott Magee said, “We are excited that our local regulatory authorities have recognised similar needs for GNSS rebroadcast within Australia and are consulting with local industry experts. We look forward to sharing the joint expertise of RFI and Syntony with our local authorities and our industry partners as they chart a prudent course towards trials that will hopefully lead to licensed solutions for critical underground applications.”

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Major Announcement- Enphase Energy and RFI provide Power Partners added value

Major Announcement- Enphase Energy and RFI provide Power Partners added value

RFI and Enphase Energy are excited to announce Enphase Energy has joined the Power Partners program for the 2020 Power Partners year. RFI’s Power Partners network will now be able to earn, boost and redeem PowerUP Reward Points on all their Enphase purchases from April 1, 2020. 

The newly inked relationship will see RFI and Enphase Energy working closely to deliver maximum benefits and incentives to the 100+ quality installer member network.  

“As a company focused on assisting our solar installers with initiatives that drive additional value, we’re delighted to participate in RFI’s Power Partners Program,” said Wilf Johnston, general manager APAC at Enphase Energy. Members of the Power Partner Network enjoy a range of commercial, lead generation and training benefits, and will now be able to further leverage the perks of the program with an all-AC home energy solution.” 

RFI’s Power Partners Network is a leading dealer network in the renewable energy industry, combining best of breed product with years of solar power experience that can’t be matched. RFI’s Power Partners are dedicated to promoting high quality solar and energy storage solutions in their local community, with Power Partner available in every metro and regional area of Australia. The unique network of Power Partners matches residential and commercial customers with their local quality solar installer, who knows and supports their community.  

The addition of Enphase Energy as a participating brand will unlock an all-AC home energy solution, providing a strong value proposition for their customers.   

Our long-term partnership with Enphase Energy continues to grow,” stated Arvind Ravichandran, Product Manager at RFI. We know that our Power Partners will take advantage of having an all-AC brand now in the program. Installers will also have peace of mind being able to offer a safe, reliable and smart solution to their customers”.  

If you are interested in becoming a Power Partner, please contact us at powerpartners@rfi.com.au. Are you a home or business looking for a solar and battery storage solution? Visit us at www.turnonthesun.com.au 

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April 2020 Trading Hours and Covid-19 Update

RFI wishes to share you a short summary of our on-going efforts to manage the various impacts of the Coronavirus (COVID-19), as the situation continues to evolve globally. 

As the situation continues to evolve, we are continuing to be guided by Federal and State Health authorities and the World Health Organisation (WHO) and when necessary will act on recommendations by those bodies.  

Latest Advice

We are currently reviewing the latest advice provided by the relevant state government authorities issued on 23rd March 2020.

We take the health and safety of our workforce and the wider community seriously, so will be implementing changes in how you will be able to conduct business with us in the coming days.   

Updated Easter Holidays Trading

RFI wishes to share with you that during the month of April we have amended our staffing arrangements ahead of the Easter holidays period.

Many customers locally and globally have adjusted operations, reducing immediate demand significantly. Rest assured, we anticipate our Sydney office even with reduced capacity will meet our projected requirements.

Updated trading hours are as follows: 

 

Sydney Distribution Centre 

Open except for Good Friday and Easter Monday 

Please note: National Customer Service, Sales support and NSW Warehouse Staff from 6 April-17 April will be available in a reduced capacity 

 

All Manufacturing Sites and Satellite Offices 

(Melbourne, Adelaide, Brisbane, Perth) 

Closed for Extended Break on Friday April 3, Return April 20 

Please note: National Customer Service and Sales support from 6 April-17 April will be available in a reduced capacity

 

Engineering, Design and Technical Support 

Closed for Extended Break on Friday April 3, Return April 20) 

Please note: Emergency technical and sales support accessible through Customer Service teams

 

We will open again for normal operations as usual on Monday, April 20. We hope our slow-down will not impact on your business and apologise for any inconvenience. 

Key Details

  • To help us best serve you during the holiday period, we request that you consider bringing forward any orders required to limit any delays during this period. 
  • If you need assistance or an emergency arises, the staff we have in place will have both the authority to act and the ability to escalate appropriately. 
  • During this period incoming calls (other than to mobiles) will be centralised. To ensure emails are not missed, please use enquiry@rfi.com.au for all enquiries over this period. 
  • Our business like yours is striving to make the best decisions we can to serve our customers and protect all of those in our careIf there is more, we can do to help your business in these difficult times, please let us know. 

 

If you have any questions, please contact 1300 000 RFI (734) or email us at enquiry@rfi.com.au. 

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Coronavirus Statement

Coronavirus Statement

RFI wishes to share you a short summary of our on-going efforts to manage the various impacts of the Coronavirus (COVID-19), as the situation continues to evolve globally.

Like many organisations, RF Industries Pty Ltd (RFI) has put additional precautions in place in response to the continued spread of Novel Coronavirus. We are being guided by Federal and State Health authorities and the World Health Organisation (WHO) and when necessary will act on recommendations by those bodies.

Our priorities are:

  • The health & safety of our staff, contractors and clients; and
  • The continued operation of our manufacturing facilities; and
  • The continued operation of our design, installation and services project sites.

Health & Safety

The Health and Safety of our staff is of highest importance during this period. As a result, we have enacted the following guidelines:

  • Travel obligations– If any of our staff have travelled overseas or been in close contact with the coronavirus, we have asked our staff to go through self-isolation or similar for a quarantine period of 14 days
  • Flu symptoms – If our staff have any cold or flu symptoms, we have asked them not to come to any RFI sites or attend meetings or events
  • External meetings – We are limiting external meetings and meetings on site at RFI premises with third parties.
  • International & domestic travel – We are reviewing all domestic travel requests on a case by case basis and have suspended all international travel.
  • Infection – If any of our staff becomes infected with coronavirus, we have enacted a process of immediate disclosure so that we can act to protect the health of our staff and those who interact with us.

 

If you are a contractor, supplier or client of RFI, we would ask that you also respect and consider these guidelines when interacting with our staff.

We will endeavour to continue to maintain our customer experience levels during this period and will be available for communications with our partners via digital channels including Email, web/video conferencing and teleconferencing.

Continued Operation & Supply Chain

RFI has been monitoring its impact on our supply chain with a view to ensure that we appropriately manage expectations of our valued customers & stakeholders.

We will always use our best endeavours to ensure you have the latest information as and when we know but recommend that RFI’s valued customers regularly check with their RFI Sales Representative as to the situation relating to the inventory part that you are interested in. Obviously, our Sales and Customer service staff will be in contact on a regular basis and we hope that the regular contact will alleviate some of the risk that comes with these supply chain delays.

Contact Us

If you have any specific enquiries in relation to RFI’s response, please email us at enquiry@rfi.com.au

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BYD and RFI Partner on Next Generation Battery-Box Premium

BYD, one of the world’s largest manufacturer of rechargeable batteries and RFI- battery technology solutions specialists for 40 years are excited to present a new generation of the popular BYD systems, with upgrades based on specific market feedback and requirements.

The new Battery-Box Premium product line is ideally suited for the most sought after application fields in the Australian and New Zealand market – including on-grid & off-grid residential and small commercial applications.

Based on the new installation regulation AS/NZS 5139, the new product line is designed to reduce both the installation time and the costs for the installers while fulfilling the installation standards.

The new system generation builds on the strong foundation provided by the exceptional performance of tens of thousands of Battery-Box systems around the world.

Just like the predecessor models, the Battery-Box Premium line is based on BYD’s lithium-iron-phosphate (LFP) technology for maximum safety, life cycles, and power.

The systems also feature the patented modular plug design and do not require any internal wiring, thus allowing maximum flexibility and ease of use. All models are compatible with leading 1 and 3 phase battery inverters and have a successful track record of being tested for high efficiency.

“At BYD we understand that the most important applications for energy storage might not even been defined. We therefore want to provide the most powerful, robust, and flexible tool possible to cover all current needs of our customers and to equip them for future demands”, said Julia Chen, Global Sales Director, BYD Battery-Box.

  • AS/NZS 5139 requirements and IP55 standard for outdoor installations.
  • VDE 2510 compliant and has added safety protection features for the installation itself.
  • High-powered emergency-backup as well as on-grid and off-grid functionality for single and three-phase installation
  • Internet connectivity for all models simplifies monitoring and remote control.
  • The technological evolution also resulted in an increased low-temperature performance.
  • The cobalt-free Premium generation also has a higher energy density and thereby an even smaller footprint and thus needs less floor space.
  • The greater capacity per module reduces the number of components. Combined with the improved design and locking mechanism, this makes installation even easier and shortens installation times.
  • The Premium system designed with cabinet free concept, to reduce the delivery cost and storage costs for customers
BYD Global Supply Director (left) & Scott Magee, RFI CEO (right)

Presented by RFI Product Manager Arvind Ravichandran, we will take you through an overview of the new Battery-Box premium range including:

  • New BYD Premium Product Portfolio- including a new Off-Grid/Commercial Solution- LVL 15.4, new Battery Box- HVS 10.2 and new Battery Box- LVS 15.4
  • Selling the benefits- Why BYD is one of the best solutions on the market

 

Date: Wednesday 26/02/2020
Time: 2 pm AEDST (NSW/VIC/ACT/TAS)
(1 pm QLD, 11 am WA, 1:30 pm SA) You will need to register at the link below. 

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